Typical water damage situations and what helps. These are examples to help you recognize your own, not customer reviews.
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Common situation
A pipe in an exterior wall froze overnight and split when it thawed, soaking a kitchen and the basement below.
What helps: Shut off the main, then call. Water inside walls needs drying equipment, not just mopping.
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Common situation
Power went out during heavy rain, the sump pump stopped and several inches of water spread across a finished basement.
What helps: Keep out until power is off. Pump-out and drying usually start the same day.
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Common situation
A slow leak from an upstairs bathroom soaked the ceiling below until a section gave way.
What helps: Keep the room clear, switch off that circuit, and have the wet area mapped with a moisture meter.
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Common situation
A water heater tank failed in a garage closet and water ran under the wall into a bedroom carpet.
What helps: Turn off the water and the heater's power or gas. Carpet pad usually needs replacing.
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Common situation
Storm surge and rain pushed water into the ground floor of a coastal house for two days.
What helps: Treat floodwater as black water. Soaked drywall and insulation are removed before drying.
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Common situation
A washing machine supply hose burst while the family was out, flooding the laundry room and hallway.
What helps: Close the valve behind the washer. Gray water needs cleaning as well as drying.
Read moreSeasonal risk
Snowmelt, river flooding and heavy rain push water into basements. Test your sump pump and clear window wells.
Hurricane season starts June 1, and flash floods follow severe thunderstorms. AC drain lines overflow in the heat.
Peak hurricane season through October. Clear gutters so autumn storms don't send water into walls and basements.
Hard freezes burst pipes in exterior walls, attics and crawl spaces, and ice dams force water under roofs.
Don't wait it out
Call now and we'll connect you with an independent water damage restoration company that serves your area: water removal, drying, flood cleanup and storm response.