Water damage: what to do in the first 60 minutes
Calm, clear steps for the first hour.
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- Get safe. If water is near outlets, cords or appliances, stay out of it. Switch power off at the panel only if you can reach it without standing in water.
- Stop the water. Close the main water shutoff, or the valve for the appliance that's leaking.
- Call for help. One call to (888) 261-1486 connects you with a water damage company serving your area.
- Take photos and video of every wet room and item before anything is moved or thrown out.
- Protect belongings. Lift furniture onto blocks or foil, take rugs up, move electronics and papers somewhere dry.
- Remove what water you safely can with mops and towels. Don't use a household vacuum.
- Don't turn on ceiling fixtures in rooms where the ceiling is wet or sagging.
